Shipping policy

1. Shipping Methods Available

We offer the following shipping options:

  • Standard Shipping: Reliable delivery within the estimated timeframe.

  • Express Shipping: Faster delivery for urgent orders.

  • [Other Options]: [Describe other shipping methods if applicable, e.g., same-day delivery.]

Shipping options may vary depending on your location and the products ordered.

2. Delivery Timeframes

  • Standard Shipping: [X-X BUSINESS DAYS]

  • Express Shipping: [X-X BUSINESS DAYS]

  • Delivery times are estimates and may vary due to factors outside our control, such as weather, courier delays, or high-demand periods.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping: [SHIPPING COST]

  • Free shipping may be available on orders above a certain amount, as specified on our website.

4. Order Processing Time

  • Orders are typically processed within [PROCESSING TIME] of receiving your payment.

  • You will receive an email confirmation once your order has been shipped.

  • Please ensure your shipping address is accurate, as errors may delay delivery.

5. Tracking Information

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this tracking number to monitor the status of your shipment through the courier’s website.

  • Please allow 24–48 hours for tracking updates to appear after shipment.

6. Delivery Issues and Delays

  • While we work with trusted courier partners, delays may occasionally occur.

  • If your order is delayed, lost, or damaged during transit, please contact our customer support at sell_aura@hotmail.com

  • We will assist you in resolving the issue, including reshipment or a refund where applicable.

7. International Shipping (If Applicable)

  • We currently [do/do not] offer international shipping.

  • International shipping costs, customs duties, taxes, and delivery times vary depending on the destination country.

  • Customers are responsible for any customs or import fees that may apply.