Terms of service

1. Account Terms

  • You must be at least 18 years old to create an account or place an order.

  • You are responsible for maintaining the confidentiality of your account login details and for all activity under your account.

  • You agree to provide accurate, current, and complete information when registering and updating your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  • All prices are listed in GBP (£) and are subject to change without prior notice.

  • Payment must be made in full at the time of purchase via the payment methods provided on our website.

  • You authorise us to charge the total order amount to your chosen payment method.

  • We are not responsible for additional fees or charges imposed by your bank or payment provider.

3. Product Descriptions

  • We aim to provide accurate descriptions, images, and specifications for all products.

  • We do not guarantee that product descriptions or other content is completely accurate, current, or error-free.

  • Colours, sizes, and specifications may vary slightly from images displayed on the website.

4. Order Acceptance

  • Your order is an offer to purchase products from us.

  • We reserve the right to accept or reject any order at our discretion, including orders that appear fraudulent, exceed stock availability, or violate these Terms.

  • Confirmation of your order does not guarantee acceptance until payment is processed and the order is dispatched.

5. Shipping and Delivery

  • We make reasonable efforts to deliver products within the estimated timeframes, but delays may occur due to unforeseen circumstances.

  • Risk of loss passes to you upon delivery to the shipping address provided.

  • Shipping charges, if any, will be communicated at checkout.

6. Returns and Refunds

  • Our return and refund policy is outlined separately on our website. By placing an order, you agree to abide by our return policies.

  • Products must be returned in original condition, unused, and with all packaging intact unless otherwise specified.

  • Refunds, if approved, will be issued using the original payment method.

7. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes or in violation of applicable UK law.

  • Interfere with or disrupt the website, servers, or networks.

  • Copy, reproduce, or distribute content from our website without permission.

  • Use the website to harass, harm, or impersonate others.

8. Limitation of Liability

  • To the maximum extent permitted by law, SELL AURA is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • We do not guarantee uninterrupted access to the website or delivery timelines.

  • Our liability for any claim related to a product or service shall not exceed the value of the product purchased.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of the United Kingdom.

  • Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in your city.